Northwest Cosmetic Labs

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Company News

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Northwest Cosmetic Laboratories, LLC (“NCL”) today announced that the Board of Directors has appointed Michael Hughes as Chief Executive Officer, effective immediately. Mike joined NCL in August of 2017 as its Chief Operating Officer and added the responsibilities of President in November.  Mike previously spent 18 years in the beauty industry with Proctor & Gamble, where he successfully led multiple businesses for P&G, including  its largest beauty manufacturing & distribution facility and the supply chain operations for a global prestige brand. In his first year at NCL, Mike has embraced the company’s “can-do” attitude and agility, while bringing new systems and capabilities to drive incremental rigor and growth. Mike’s mantra of “Promises Made, Promises Kept” is already helping take the customer service focus of the company to the next level.

“Mike has been a tremendous addition to the NCL team and brings a combination of strong leadership and expertise in operations and manufacturing in the beauty industry.  He is leading multiple initiatives to invest in and drive growth, increase efficiencies and exceed customers’ expectations for quality and responsiveness.  We and the rest of the leadership team fully support Mike as he takes the helm at NCL and look forward to its next phase of growth,” said Gary Voigt, Chairman of the Board of NCL.

Michael received his Bachelor’s Degree in Mechanical Engineering from University College Dublin in Ireland, his MBA from the University of Iowa.

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Our success stems from your success, and we like to be successful.  Project managers at Northwest Cosmetic Labs view every project as their highest priority.  They put everything they have into every project to ensure a successful new product is created to match the vision of each and every customer.  The success of their projects stem from forward-thinking processes that are utilized for every customer’s new projects. 

Project managers at Northwest Cosmetic Labs are constantly looking for better ways to communicate timelines, update their customers, and build confidence in their projects.  A spreadsheet program ensures that customers have updated timelines that reflect their project’s progress and endgame.  These timelines are reactive to changes and give a clear view of action items that must be completed for a project to be successful.  This interactive program not only ensures that a project is staying on course, but also communicates the deep desire of project managers to accomplish successful projects for their customers.

Project Managers at Northwest Cosmetic Labs find their success as they work hard every day to improve their processes, building greater products and confidence with every customer they work with.  

Through the Cosmovation Process®, Northwest Cosmetic Labs continues to find new and innovative ways to better serve their customers.  Employees in every department of NCL are driven by the necessity to consistently establish great processes through forward-thinking.  Building on a foundation of great service, NCL progressively looks to the future to ensure that our innovative approaches bring maximum success to our customers.


Northwest Cosmetic Labs is excited to welcome Jennifer Hemphill to the NCL team as the Director of Quality.  Jennifer comes to Northwest Cosmetic Labs with over ten years of experience.  Previously working as the Head of Quality and Regulatory for a dietary supplement company, she has a vast knowledge of quality control, quality assurance, and management.

Originally from South Carolina, Jennifer attended Lander University in Greenwood, SC, receiving a Bachelor’s of Science in Chemistry. 

Jennifer’s main goal as the Director of Quality is to collaborate with the Quality team and Operations to improve and enhance the quality of every product that is produced at NCL.  She will oversee Customer Concerns, Quality Assurance, and Quality Control and will report directly to Wendy Lees, Vice-President of Research and Technology. 

Please join us in welcoming Jennifer Hemphill to the NCL team.

In the Community

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Northwest Cosmetic Labs is excited to recognize Nancy McMurtrey for her outstanding work as a Quality Control Specialist in production.

Nancy has worked for NCL for a little over a year.  She started as a Line Associate and now works as a Quality Control Specialist, ensuring that items in production are manufactured by the highest quality standard.  While at work, she tries to show respect and kindness to everyone around her.  She believes in good communication and loves when she can inspire others to do great work.

Nancy loves spending time with her family.  When she is not at work, she enjoys going to the movies with her husband, going shopping, and cleaning her house.

Please join us in congratulating Nancy on a job well done!

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Northwest Cosmetic Labs is excited to recognize Javier Caudillo for his excellent work in the warehouse.

Javier is a material handler from Shelley, Idaho.  His day-to-day responsibilities include organizing, transporting, and tracking materials.  Javier is a hard worker that values being on time and doing his job correctly, without complaint.   His great work ethic and dependability makes him a vital part of the warehouse team.

When Javier is not at work, he enjoys taking care of his beautiful 1-acre lawn, playing football with his family, and just spending time with his four grandkids. 

Please join us in congratulating Javier on a job well done!


Helping to build a foundation of Science, Technology, Engineering, and Math in the local community, Northwest Cosmetic Labs was excited to take part in the "Growing Together" I-STEM Teacher Development Event at the College of Eastern Idaho.


Recent Article:


No longer just the centerpiece of your grand occasion, the impressive skin benefits of Peonies.

Why Peonies?  Peonies have long been used to make the perfect statement in a wedding bouquet or centerpiece.  With their romantic colors and soft petals, they create the perfect illusion of elegance for any special occasion.  Now, no longer just a decorative flower, peonies have proven their strength as an ingredient in skincare, improving the skin and looking good doing it.

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Why Jasmine? Jasmine is proving itself to be more than just an aromatic flower with superficial beauty. It is now showing a new form of beauty in its nourishing and beneficial properties as a skin care ingredient.

Cosmovation Now: Roses

No Longer Just a Romantic Gesture: The Impressive Cosmetic Benefits of Roses

Why Roses?

Roses have always been a fragrant gesture of love and adoration.  For centuries, the rose petal has adorned walkways, baths, and bedrooms, bringing an aromatic and luxurious sight for special occasions or just a pampering experience.  But roses are also known for other less superfluous uses.  Rose Water, Rosehip Oil, and many other subsidiaries of the rose flower have become a hot topic in the skincare industry.  It is time for that romantic grand gesture to become a highly sought-after and utilized skincare ingredient.

The Cosmetic Industry

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It is time to embrace our routines, accept commuting times, and work with the limited time we have every day.  It is time for our beauty routines to become beauty occasions that work into our schedules flawlessly.
With a great need for products that work with our schedules instead of against them, the beauty market is finding new ways to position products to ensure that even the craziest schedules can be accommodated.  Right now, 19% of people in the US wish that their routine was less time-consuming (Mintel).   Split up over four segments of the day, this new trend ensures that all your skin’s needs are being met as you live your busy life, conquering each day.
Morning is an essential time for preparing for the day and getting ready.  With new options like a “beauty breakfast” and products that boast great speed and convenience, everyone can start out their day right, feeling refreshed and reinvigorated.  Multi-tasking products and products centered around nourishment and protection can be situated as a “breakfast” for your skin.
Day Time
Spending the day at the office can take a toll on your skin.   With HEVL light pollution and other pollutants constantly bombarding your skin, the day time is the perfect time to ensure that your skin has pollution protection and boosts to get through the rest of your workday.  These types of products should be easily transportable and quick to apply.
Pre-and Post- Work
Whether you are headed to the gym or to a social event, you need to be prepared to hydrate and nourish your skin or spruce up your look for these occasions.  Athleisure products and products designed to dress up your look can be positioned as on-the-go products that are waiting in your gym bag or purse to ensure the perfect night out.
As your head hits the pillow after a long day, the last thing on your mind is a long beauty routine to consume an hour of your coveted rest.  This is where products that have quick application with long-lasting effects can come in play.  Night masks that boast the ability to repair, restore, and reinforce while you sleep and products that are “pillow safe” can help you feel rest-assured that your skin is getting taken care of while you get that much-needed sleep.

As time becomes an even hotter commodity, beauty routines will continue to change and adapt, creating excellent opportunities for the skincare and cosmetic markets to create a 24/7 beauty routine that fits that busy lifestyle.

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As the skincare and cosmetic industries evolve to cater to the needs of a new generation, men’s grooming and skincare is making a comeback, bringing with it new opportunities for both the enterprising company and the trendy consumer. 

To be successful in today’s grooming industry, it is important to move forward in an innovative and educated direction, creating convenient, user-friendly, educational, and marketable products for every man.


As men start utilizing more and more skincare and hair care products, a similar theme is starting to develop: the convenience and price of grooming products continue to govern the way men shop. When products are positioned at the front of the store or all in one aisle, they create a convenient and non-intimidating route towards a better grooming routine. (Mintel) Most men will take this route and build their consumerism on the comforting idea of convenience.

User-Friendly Routines

Although longer and more complex skincare and hair care routines are being embraced by women, men still desire a simpler, less tedious daily routine to keep up their grooming.  Many men want the well-groomed appearance but don’t want to spend the extra time needed to accomplish that look.  In fact, although 54% of Millennial men in the US have a beard or stubble, only 28% will ensure that it always looks neat.  (Mintel) There is a niche for user-friendly routines that give men that well-groomed look without eating away at their time.


With skincare and hair care knowledge openly available at every person’s fingertips, there is still a large disconnect for most men.  “Less than a third of male consumers know their skin type and less than a quarter realize their skin is different to women's” (Mintel).  There is a great opportunity in the industry to better educate men on skincare and hair care, leading to higher demand and greater positive results.  If companies can become problem-solvers, highlighting their product’s great benefits while educating and informing, they have the potential to greatly increase product usage.  (Mintel)

Successful Branding

The new dapper and distinguished trend is changing the face of facial hair and men’s grooming.  The rustic, long, and scruffy beard has been replaced with a sculpted, sophisticated look that takes men back to a time of straight razors and barbers on every corner.  This branding appeals to the life a man wants to be living but doesn’t necessarily live.  It needs to speak to a man’s idea of who he is and cater to that desired image.  (Mintel)

As new opportunities for men’s hair care and skincare products present themselves, success will come from embracing the new trends, creating convenience in products, building user-friendly routines, and marketing a desired look for every dapper man.  


A new era of sun protection is bringing new beliefs and misconceptions to a market that has been around for over eighty years.  These new trends follow a generation that are known as trailblazers and trendsetters in their own right – Millennials.  This large population which has shaped many key industries, have made up their mind on sun care, bringing many new ideas, trends, and common issues to the surface for the skincare market.

With more and more information available on the harmful effects of the sun, millennials do agree that good sun care regimens are important.  Right now, millennials use a higher percentage of sunscreen than non-millennials (Mintel).  Their sun care product usage usually have higher SPFs, and they like to use many different products that include sun protection claims such as makeup, facial skincare, and body moisturizers (Mintel).  Millennials also don’t limit their sun protection to the warmer months.  54% of millennials will use sun protection products year-round (Mintel).

With so much focus being put on sun protection products, a surprisingly large number of millennials don’t understand how the “Sun Protection Factor” works.  In fact, 24% of US millennials “agree that SPF levels can be really confusing,” and 35% of UK millennials think that “SPF refers to the number of minutes you can spend in the sun before you need to reapply sun protection (Mintel).”  These common misconceptions affect the way that sunscreens are used and puts their effectiveness at risk. 

In order to accommodate this new sun care market, companies who have long pushed the dangers of the sun, can now start pushing the solutions to avoiding sun damage with clear instructions and education to make every millennial confident in their own Sun Protection Factor.